Cancellation Policy
Cancellation & Modification Policy
At Shopthegrece, we strive to process orders quickly. If you need to modify or cancel your order, please follow the guidelines below.
How to Request a Cancellation or Modification
To request an order adjustment or cancellation, please contact our support team within 2 hours of purchase at [email protected].
Important Notes:
- Cancellations within 2 hours of purchase qualify for a 95% refund (5% processing fee applies).
- Orders cannot be fully refunded if the cancellation request is made after 2 hours.
- Modifications may be subject to additional charges, depending on the type of adjustment requested.
Processing & Refund Timeline
- Our support team will confirm your request and process the cancellation or modification within 8-12 hours after approval.
- Refunds will be issued via your original payment method within 5-7 business days after processing.
For any further questions, feel free to contact us at [email protected].
Happy shopping with Shopthegrece!